Privacy Policy


Smart Advice ensures that it only collects, processes and makes use of your personal data to the extent that is legally permissible under EU Data Protection Regulations. All personal data collected by Smart Advice is subject to a special protection pursuant to EU Data Protection Regulations and other provisions for data protection which we ensure by means of technical and organizational measures. Smart Advice employees are obligated to maintain confidentiality. Data protection and data security are a matter of particular importance for us.


Smart Advice only collects, processes and makes use of your personal data to the extent that is legally permissible and required in order to find suitable stem cell donors and to establish contact with you. If you register as a donor on our Internet site, subscribe to a newsletter, donate money or use other online forms, your data will be transmitted to us in an encrypted form in order to exclude access by unauthorized third parties. In principle, we store your data on specially protected servers. Access to personal data is only possible by a few, specially empowered employees of Smart Advice who are all familiar with the applicable data protection regulations.


As a patron you will receive regular newsletters, financial information, political updates and general information about Smart Advice. If you don't want to receive further e-mails, you can unsubscribe by following the unsubscribe link in the footer of the email received.


In order to access Smart Advice websites, registration of the IP address is required for a short period of time. The IP address is the globally valid, unique identification of a computer that consists of four number blocks separated by dots. In general, you will not use an IP address that remains the same as a private user because your provider only allocates this address to you temporarily for each session. Nevertheless, a clear allocation of the user data via this feature is, in principle, possible for static IP addresses. Our web server stores IP addresses for a maximum period of 24 hours. Afterwards, the access data will be anonymised.


On this website, Smart Advice deploys Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called cookies, text files which are stored on the user’s computer that allow an analysis concerning the usage of these websites by the visitors. The information generated by the cookie regarding the usage of this website (including the user’s IP address) is transmitted to a server of Google Inc. in the USA and stored there. Google will use this information to analyse the usage of this website by the visitors in order to compile reports on the visitors’ activities on the websites of Smart Advice and to provide other services which are connected to the website usage and Internet usage. Google will also transfer this information to third parties whenever necessary insofar as this is legally stipulated or if third parties are processing these data on behalf of Google. Google guarantees that your IP address will by no means be associated with other data of Google Inc. You can prevent the installation of the cookies by means of a corresponding adjustment of your browser software; however, we would like to point out that in this case, you might not be able to make full use of all functions of this website. By using this website, you grant your consent to the processing of your data collected by Google in the aforementioned manner and for the aforementioned purpose. For further information, please take a look at Google’s terms of service: and Google’s Data Protection Policy:


Smart Advice also uses the free conversion tracking function of Google AdWords on this website. In this context, Google assures that it will protect the data of its customers and users. When a user clicks on an ad, Google places a cookie on the user’s computer which will expire after a 30-day period. Google does not allocate a user’s search activity to his or her ad click protocol. Furthermore, Google does not collect or protocol any personal, identifying information whatsoever and it does not pass on any personal information to third parties. Users who do not want to participate in the tracking can deactivate the cookie of the Google Conversion Tracking on their Internet browser under user settings. These users will not be included in the conversion tracking statistics.


Smart Advice uses the Google Site Search on this website. Google’s data protection regulations are applicable for the user of the search field on this website:


Our Internet site uses the social plugins of various social networks. When you access a website on our Internet site that contains a plugin like this, your browser will build up a direct connection to the social networks’ servers. The content of the plugins will be transmitted directly to your browser from the social networks and integrated from this into the website. By integrating the plugin, the social networks will receive the information that you have accessed on the respective page of our Internet site. If you are logged into one or more social networks, the relevant social networks can allocate the visit to your account. When you interact with the plugins, for example, when you press the "I like it"-button or send a Tweet, the respective information will be directly transmitted from your browser to Facebook and Twitter and subsequently stored there. Please refer to the corresponding data protection notes with regard to the purpose and scope of the data collection, the further processing and use of the data by the social networks as well as your rights and setting options in this respect for the protection of your private sphere.


Smart Advice takes no responsibility for the content of external internet sites.


Do you have questions regarding our data protection references? Please contact us at